Raising a concern with school

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Raising a concern with school

This section is about how to speak up effectively for your child at school, especially if you have a concern. It draws on the stories of parents and carers, and the experience of our support staff. On this page: Video: Raising a concern with school Be confident, get help, and get informed Prepare to raise […]

This entry was posted on June 6, 2015
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Gather information, and consider what outcome you want

Before raising your concern or complaint, you need to gather the relevant information, and use it to clarify the problem for yourself, and consider what outcome you want. On this page: Gather and write down all the facts Ask for your child’s input Read the school’s complaints policy and know your rights Think about what […]

This entry was posted on June 6, 2015
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Concerns and complaints: different ways to raise an issue

If you are unhappy or worried about something at school, there are various ways you can raise the issue. Some of these are less formal than others. On this page: Raising a concern – a less formal approach Making a complaint Giving feedback In many (but not all) cases, you might begin with a less […]

This entry was posted on June 6, 2015
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Consider where and how to raise your issue

You will often get a better response if you choose the right time and place to raise your issue, and if you raise it first with the most appropriate person. On this page: Consider whom to approach first Consider how to raise the complaint Find the right time and place Consider whom to approach first […]

This entry was posted on June 6, 2015
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Consider what you want to say, and how best to say it

Plan how to get your message across, before talking with the school. It can help talk it over first with a support person or advocate. On this page: Be confident about advocating for your child Consider how get your message across Know your rights and get support to advocate for your child Try not to […]

This entry was posted on June 6, 2015
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You are not alone: an advocate or support person can help

No matter how supportive your child’s school might be, it can be helpful to have a support person or advocate on your side. On this page: Advocating for your child is not easy You can do it – and there is help What an advocate or support person can do You have probably been advocating […]

This entry was posted on June 6, 2015
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How can you find an advocate or support person?

There are many organisations that can help you advocate for your child. On this page: Advocacy organisations Other professionals who know your child Family members and friends The approach will change if you engage a lawyer Advocacy organisations The Association for Children with a Disability (ACD) is an advocacy organisation. Supporting parents and carers to […]

This entry was posted on June 6, 2015
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Use specialist input to make your case

If you have a concern to raise with school, therapists and other specialists can help reinforce your message, and provide expert advice and support to help develop a sustainable solution. On this page: Many ways that specialists can help Helping you to raise concerns and find solutions Finding specialists Raising the idea of specialist input […]

This entry was posted on June 6, 2015
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Seeking your child’s input and supporting their voice

Most children and young people, as they mature, can have meaningful input into raising and resolving issues at school. There are many ways to seek your child’s input and to support their voice. On this page: Your child’s growing independence Different school approaches Inviting your child’s participation Supporting your child to advocate for themselves Seeking […]

This entry was posted on June 6, 2015
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Meeting tips 1: Raising and investigating the problem

Starting discussion of an issue, face-to-face, can be daunting. Here are some tips on getting your message across and investigating the underlying issues. On this page: Communicate clearly – preparation helps Offer positive feedback when you can Be calm and respectful Focus on one issue at a time – and on moving forwards Ask lots […]

This entry was posted on June 6, 2015