Skip to content

NDIS supports for your child during COVID-19

A teenage boy wearing red headphones sitting in his wheelchair at a park looks at his iPad.

NDIS supports for your child during COVID-19

COVID-19 is changing the lives of children with disability and their families.

There are new ways to get support through your child’s NDIS Plan. Think about what support will work best for your child and family so that your child can achieve their goals.

Options to consider

  • Have Support Workers come to your home or take your child out into the community. This can support your child and provide respite for you as a family.

  • If your child’s Plan has existing Core funding, you can use this to pay for Support Workers. If you don’t have enough money in your Core budget, you can ask to move funds from your Capacity Building budget into Core.

  • If your child’s Plan is running out of funds, you can request a review.

  • You may be able to use NDIS funding to purchase a device for your child to access telehealth or to maintain NDIS funded supports. Your child might have speech therapy via FaceTime. Some children have been using computer tablets or iPads to participant in online activities such as music groups or having online chats with their Support Workers.

  • Many therapists are offering therapy via telehealth and you might want to try this for your child.

  • Many service providers are running online group activities including LEGO, music and gaming.

  • Some fitness equipment may also be purchased if it relates to your child’s goals.

  • You can request Support Co-ordination, even if this hasn’t been part of your child’s Plan before.

  • If your child’s Plan is coming up for review, it will be automatically extended by 12 months at the same level. If you are not happy with your child’s current Plan, you can request a Plan Review meeting over the phone or via video conferencing. You can still have therapists or a support person join the meeting. You will also still need evidence about why any changes are needed.

To make changes to your child’s NDIS Plan

Speak with your Support Coordinator, Local Area Coordinator or ECEI Co-ordinator.

If your local contact is not aware of what changes families can make to Plans at this time, contact the NDIS on 1800 800 110 and select Option 5 for the special COVID-19 Planners.

Our Support Line is also able to help you to advocate for your child. To speak with our Support Line email with the best day and time that we can call you back.

Safety during COVID-19

It’s important to talk with your child’s Support Worker and service provider about how you want to manage your child’s health and safety.

Everyone must practice good hygiene to protect themselves and others from COVID-19. This includes:

  • Coughing and sneezing into a tissue or your elbow
  • Washing your hands often with soap and water
  • Using alcohol-based hand sanitiser
  • Avoiding touching your mouth, nose and eyes
  • Cleaning and disinfecting surfaces such as bench tops, desks and door handles
  • Maintaining a distance of 1.5m where possible

If anyone in your household is sick, you need to let your Support Worker and service provider know. They should also let you know if a Support Worker is sick and provide a replacement, if possible.

Even though many things have changed during COVID-19, Support Workers can still engage your child in a range of activities to help them to achieve their goals while maintaining good hygiene and a safe environment. Read more about NDIS COVID-19 information about support.

Related topics

Activities your Support Worker can do during COVID-19
Getting ready for your child’s NDIS Plan Review meeting