Aids and Equipment

The Aids and Equipment Program in Victoria has basically operated the same way for more than 20 years and the aim of the re-development reported in Autumn 2009 NoticeBoard, has been to improve the way people with a disability receive the aids and equipment they need.

The new program due to begin in late 2010 will be delivered through:

• a single statewide service
• a single point of entry with one phone number and one email
• a single statewide waiting list
• a new function of clinical advisors, who will provide clinical expertise (including specialist children’s
clinical advisor)

The new program will have three components:

1. Aids and Equipment (including aids and equipment for children)
2. Domiciliary Oxygen
3. Continence Aids

To support the new program, a custom built web based IT system called ASSIST (Assistive Technology Management System) will replace the old system and will operate from March 2010.
ASSIST will provide a single database of people and equipment and consolidate waiting lists throughout Victoria. The changeover to ASSIST will be an internal process and should not affect those using the program.

For more information visit www.dhs.vic.gov.au/disability/supports_for_people/living_in_my_home/aids_and_equipment_program

For information about our advocacy work contact Elizabeth McGarry elizabethm@acd.org.au on 03 9818 2000 or 1800 654 013 (rural callers).